Mentoring

MTA Field Officers are more than just mentors.

They regularly check up on apprentices, making sure they and their hosts are working well together, have correct PPE and are progressing well with their training.

MTA Field Officers

Our Field Officer roles were created to support employed apprentices, helping them to overcome barriers and giving them the best chance of obtaining their qualification and increasing future employment and study opportunities.

By working with hosts and apprentices, our Field Officers guide apprentices through any learning, technical or social issues they may be experiencing.

Field Officers also assist in the retention and completion of training, leading to successful career outcomes and making sure apprentices remain a valuable asset to automotive businesses in South Australia.

Filed Officers will typically meet face-to-face with eligible apprentices but telephone, email, SMS and video conferencing can also be utilised.

For further information, contact the MTA Customer Service Team on 8241 0522.

Ensuring apprentices don't get left behind

MTA Field Officers assist South Australian automotive apprentices by:

  • Identifying and implementing supports to ensure apprentice retention and successful completion of automotive apprenticeships
  • Supporting and guiding apprentices through workplace expectations, management strategies and act as a conduit between employer and trainers to address training shortfalls
  • Providing trade and pastoral support, including liaison with their employer as to performance and management issues identified at the start of mentoring and those which emerge once engaged in the program
  • Executing a referral pathway to access mental health services, literacy and numeracy and financial competency services
  • Developing and maintaining a trust based mentor relationship with each apprentice
  • Ensuring apprentice welfare throughout an apprentice‚Äôs training
  • Ensuring apprentices have easy access to career advice and further training information and advice
  • Working with vulnerable apprentices who identified a low self-esteem and personal confidence to provide career guidance accordingly
  • Providing advice to apprentices who believed their choice of apprenticeship was not correct for them, including liaising with the employer to relocate the apprentice into an alternative trade or industry
  • Advising apprentices of their obligations to their employer regarding attitude, work ethic, following directives and ensuring that they adhere to workplace policies
  • Liaising with parents and guardians of apprentices to attempt to alter the attitudes of their children towards their employment and other social issues that are impacting on their ongoing employment opportunities.